We are BiTech GroupLearn More About Us

78

NPS

98%

employee retention rate (annual)

85%

of service tickets are addressed within one hour

100%

of our employees are dedicated to customer satisfaction

Introduction

BiTech Group is a highly specialised, independent Performance Management and Business Intelligence consulting services organisation. We are focused on core Performance Management and Business Intelligence requirements.

This is not limited to enterprise reporting and Performance Management, but also encompasses deep data integration services. Our long-term partnerships with major institutions have given us the depth of experience to provide ‘best-practice’ methodology for Business Intelligence solutions to cater for the specific needs.

Our Approach

As a vendor selective organisation, BiTech Group is able to work with our customers to provide a complete solution. This means from system selection, Business Intelligence Diagnostic Evaluations, Health checks, GAP Analysis Initiatives, in-depth technical planning including capacity planning, design, development, implementation and license reviews.

Once you are 100% confident in the project requirements, we will provide a complete project plan. This lists all required tasks to ensure total control of and realisation of anticipated tasks, required skills and timelines for your Business Intelligence project. We then recommend and deliver the appropriate resources with a diversity of technical skills to ensure your success.

Mentoring Training is a service we provide to customers who want to benefit of a Consultant working with and assisting them with their project. This hands-on approach training provides extensive knowledge transfer.