Improve customer satisfaction, increase operational efficiency, and make more informed decisions to take your business to new heights!
Do you struggle with disconnected experience data that is separate from other operational data sources? Or maybe you face challenges in exporting experience data in a business-friendly format without IT support.
Experiences drive customer expectations, so every organisation needs tools to help them better understand their customers and deliver breakthrough customer experiences.XO Accelerator can help provide a unified view of business operations. By combining the power of experience data (X-Data) and operational data (O-Data), you can truly understand what's happening at every step of the customer journey.
Leveraging the SAP Business Technology Platform, XO Accelerator brings together data and analytics, artificial intelligence, application development, automation, and integration in one unified environment to streamline operations.
Simplify the Data Landscape
Harmonise combined Experience Data (X-Data from Qualtrics®) and Operational Data (O-Data) access with a business data fabric.
XO Accelerator allows customers build a business data fabric architecture that quickly delivers Qualtrics® data throughout the organisation, unleashing business experts to make the most impactful decisions. It creates a unified data architecture that securely combines Qualtrics® Data and Operational data no matter where it resides.
And because XO Accelerator is built on SAP Business Technology Platform, you know it comes with strong enterprise security capabilities, such as database security, encryption, and governance.
Schedule and automate Qualtrics Data Exports
XO Accelerator provides a powerful and flexible way to access your Qualtrics® data and automate various tasks for scheduling and automating data exports, making it easy for users to keep their data up-to-date and in sync with other systems.
Allowing business users to easily explore and integrate new information and share insights without IT support
- Get a complete picture of the company situation in real time
- Visualize in-context insights to maximize impact on the audience
- Align executive decisions on one source of truth across business areas
No Limit to the integration of business data points
The integration of business data points refers to the process of combining data from different sources to gain a comprehensive understanding of business operations, customer behavior, market trends, and other key factors that impact business performance. The more data points that can be integrated, the completer and more accurate the insights that can be gained.
With XO Accelerator there is no limit to the integration of business data points.
Business in control of Survey data and reports and not IT
XO Accelerator puts businesses in control of their survey data and reports, eliminating the need for IT involvement. The platform provides a user-friendly interface that allows users to export survey data, manage responses and generate reports without the need for technical expertise.
With XO Accelerator, businesses can securely store their survey data in their own cloud environment, making it easily accessible from anywhere with an internet connection.
Custom Grouping of Survey Questions from different Surveys
To create custom groups of survey questions, users can use the "Business Reporting Grouping" feature in XO Accelerator. This feature allows users to group questions from different surveys based on common themes or topics. Users can also create custom labels and tags for each group, making it easier to organise and analyse data. All in one simple screen!
Unlimited Reporting options
XO Accelerator provides unlimited reporting options with your tool of Choice, including dashboards with survey progress, which can be easily accessed through the XO Accelerator platform.
The platform offers a user-friendly interface that allows users to create and customise reports based on their specific needs.With XO Accelerator, users can create reports that include visualisations such as charts, graphs, and tables, and they can choose from a variety of display options to present data in the most impactful way possible. Additionally, users can set up automatic report updates to ensure that they are always working with the most up-to-date information.